{"id":45680,"date":"2023-02-17T12:05:34","date_gmt":"2023-02-17T11:05:34","guid":{"rendered":"https:\/\/owego-family.com?post_type=ufaq&#038;p=45680"},"modified":"2023-02-17T12:05:34","modified_gmt":"2023-02-17T11:05:34","slug":"whats-your-return-exchange-policy","status":"publish","type":"ufaq","link":"https:\/\/owego-family.com\/en\/ufaq\/whats-your-return-exchange-policy\/","title":{"rendered":"What&#8217;s your return\/exchange policy?"},"content":{"rendered":"<div  class=\"ewd-ufaq-faq-list ewd-ufaq-page-type-distinct ewd-ufaq-category-tabs- ewd-ufaq-faq-category-title-accordion\" id='ewd-ufaq-faq-list'>\n\n\t<input type='hidden' name='show_on_load' value='' id='ewd-ufaq-show-on-load' \/>\n<input type='hidden' name='include_category' value='' id='ewd-ufaq-include-category' \/>\n<input type='hidden' name='exclude_category' value='' id='ewd-ufaq-exclude-category' \/>\n<input type='hidden' name='orderby' value='modified' id='ewd-ufaq-orderby' \/>\n<input type='hidden' name='order' value='asc' id='ewd-ufaq-order' \/>\n<input type='hidden' name='post_count' value='-1' id='ewd-ufaq-post-count' \/>\n<input type='hidden' name='current_url' value='\/en\/wp-json\/wp\/v2\/ufaq\/45680' id='ewd-ufaq-current-url' \/>\n\t\n\t\n\t<div class='ewd-ufaq-faqs'>\n\n\t\t<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-45680-onJNg7PxwR' data-post_id='45680'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >A<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tWhat&#8217;s your return\/exchange policy?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>For any items purchased through one of our retail partners whether in-store or on-<br \/>\nline through our partners\u2019 webshop, your purchase is subject to their return or<br \/>\nexchange policies. We recommend that you please contact them to discuss any<br \/>\nreturn or exchange.<br \/>\nFor any items you\u2019ve purchased directly from us through our webshop, we offer a 14-day return period. If you\u2019re not 100% sure about your purchase for whatever reason, you can return the product to us within 14 days after delivery.<br \/>\nTo request a return, please email\u00a0<a href=\"mailto:info@owego-family.com\">info@owego-family.com<\/a>\u00a0or use the form on our<br \/>\n<a href=\"\/contact\/\">contact page<\/a>\u00a0and include:<\/p>\n<p>\u00a0<\/p>\n<ul>\n<li>Your order number<\/li>\n<li>Your bank account information<\/li>\n<li>The reason for your return<\/li>\n<\/ul>\n<p>We will send you the return instructions. We cannot take responsibility for any<br \/>\nshipping costs related to a return.<br \/>\nWe can only commit to accepting returns for unused products, returned in original<br \/>\npackaging, along with all accessories and instructions. We will refund your purchase within 14 days of receiving the returned product.<\/p>\n<p>You can read our\u00a0<a href=\"https:\/\/owego-family.com\/privacy\/general-terms-and-conditions-webshop\/\">full terms and conditions here<\/a>.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div>\n\t<\/div>\n\n\t\n<\/div>","protected":false},"excerpt":{"rendered":"<p>A What&#8217;s your return\/exchange policy? For any items purchased through one of our retail partners whether in-store or on- line through our partners\u2019 webshop, your purchase is subject to their&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","ufaq-category":[92],"ufaq-tag":[],"class_list":{"0":"post-45680","1":"ufaq","2":"type-ufaq","3":"status-publish","5":"ufaq-category-z-waranty-and-return-policy"},"_links":{"self":[{"href":"https:\/\/owego-family.com\/en\/wp-json\/wp\/v2\/ufaq\/45680","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/owego-family.com\/en\/wp-json\/wp\/v2\/ufaq"}],"about":[{"href":"https:\/\/owego-family.com\/en\/wp-json\/wp\/v2\/types\/ufaq"}],"author":[{"embeddable":true,"href":"https:\/\/owego-family.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/owego-family.com\/en\/wp-json\/wp\/v2\/comments?post=45680"}],"wp:attachment":[{"href":"https:\/\/owego-family.com\/en\/wp-json\/wp\/v2\/media?parent=45680"}],"wp:term":[{"taxonomy":"ufaq-category","embeddable":true,"href":"https:\/\/owego-family.com\/en\/wp-json\/wp\/v2\/ufaq-category?post=45680"},{"taxonomy":"ufaq-tag","embeddable":true,"href":"https:\/\/owego-family.com\/en\/wp-json\/wp\/v2\/ufaq-tag?post=45680"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}